Comset onSite

Comset onSite

For our customers in the Chicagoland area who prefer to have their computers fixed at their own home or office, Comset Computers offers onsite computer support. Skip the hassle of having to bring your equipment to the store, and let our skilled team come to you. From hardware upgrades and virus cleanups to complex network issues, our onsite computer support technicians are ready to assist with a variety of issues.

Below is a list of our onsite computer support services. To set up a house call with one of our technicians, contact us today!

Most Common Problems

Wireless connectivity issues
Internet configuration
Modem and router configuration
Home or office network problems
System and network optimization
Print and file sharing problems
Spyware & Malware removal
Server Maintenance
Active Directory & DNS Issues
POS network and functionality issues

Benefits of onSite Service

Security and privacy issues: files never leave the home or workplace
Convenience factor: all services performed onSite
Convenience factor: work performed on client's available schedule
No need to disconnect and reconnect hardware for service
No need to lift or transport objects for service
onSite peripherals installation…cameras, printers
onSite peripherals installation…gaming devices

Our onSite Services Prices:

$75.00

Trip charge

$50.00

On site diagnostics/ repair estimate

$50.00

Creation of master administrative map file which includes

A. Hardware Inventory File
B. Master Password File
C. Network Configuration File

$98.00

Hourly onSite rate Desktop Support

$138.00

Hourly onsite rate Server Support

Our Engineers

Jennifer Davis

Production Manager

William Taylor

Developer

Elizabeth Miller

Chief Financial Officer

Barbara Jones

Business Analyst

Clients